Returns & Refunds
We want the return process to be clear. Review the conditions below before sending an item back.
Return window
Eligible items may be requested for return within 30 days of delivery unless a product page or checkout notice states otherwise.
Item condition
Returned goods should be unused, in resalable condition and include the original packaging, parts and accessories where applicable.
Start a return
Contact support before returning an item. Include your order number, the item you wish to return and the reason for the request. We will provide the applicable return instructions.
Refund timing
Approved refunds are issued after the returned item is received and inspected. Your bank or payment provider may require additional time to post the refund.
Damaged, incorrect or defective items
Contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and provide the appropriate next step based on the circumstances.