Shipping Policy
This page explains how HomeGear Co. processes and delivers eligible orders.
Order processing
Orders are reviewed after payment confirmation. Processing times may vary by product, destination and supplier availability. Any delivery estimate shown at checkout or in your confirmation should be treated as the most relevant estimate for that order.
Shipping charges
Eligible U.S. orders may qualify for free shipping when the current storefront offer applies. Any charge that applies to your order should be shown before payment.
Tracking
When tracking is available, it is sent using the contact information supplied during checkout. Tracking can take time to begin updating after a carrier receives the parcel.
Address accuracy
Please enter a complete and accurate delivery address. Contact us as soon as possible if you notice a mistake; changes may not be possible after fulfillment begins.
Delays and split shipments
Large or multi-item orders can arrive in more than one shipment. Carrier delays, weather and high-volume periods can affect delivery dates. If an order appears significantly delayed, contact support with your order number.